23 - 24 October, 2018 |
Pullman Shanghai South, China

Susan Li


FSSC Deputy General Manager
Tencent


9:10 AM Tencent Finance Case Study: Improving Customer Satisfaction Rate of Your Finance SSC by Constantly Digitizing Your FSSC

-Understanding the pain-points of your customer before implementing new technology
-Think ahead of your customer to find related solution
-Achieving higher customer satisfaction rate based on “everyone is product manager” mind-set


Check out the incredible speaker line-up to see who will be joining Wayne.

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