Head of Shared Services Centre
-Provide training and build culture to be ready for the transformation
-Continuous Improving process to achieve higher efficiency
-How to decide which process to be added into your SSC?
-Delivering more value back to your business
4:30 PM Panel Discussion: Leveraging Technology And High-Skilled Talent To Overcome Rising Cost Constraints In China
-Initiating all different functions to take advantage of reforming government regulation, technology boom, higher-quality talents for continuous improvement to achieve a high ROI?
-Can China SSCs support global operation?
-Finding future opportunity in artificial intelligence, RPA to automate specific process.
-Transforming your next-generation SSC by looking for high-quality talents globally
10:40 AM Panel Discussion: Harnessing The Scale-effect of RPA Implementation to Leap-Frog The Maturity Curve
-From concept to implement, what are the challenges to implement RPA in China?
-Discovering the potential solutions about how to solve the existing obstacles
-Smoothing scale-up journey to re-engineering process
5:15 PM Panel Discussion: Future Development Of Outsourcing Model In Order To Get Access To Professional, Expert & High-Quality Services
-Designing the suitable service level agreement for next generation outsourcing model
-Implementing end-to-end management for outsourcing partner to achieve balance of control
-Transforming outsourcing model to business partner to achieve cost-saving and service objectives
-How to optimize Service Delivery Model to Increase overall efficiency?