Network of Capabilities Center (NoCC) Transformation Lead-Solutions APAC North
12:00 PM Workshop C Transforming Your SSC to be SMART with Large-Scale Adoption of RPA and Data Analytics – Key criteria to achieve SMART SSC
In the last 5 years, the hottest topics regarding technology in the SS&O China industry has clearly been how Robotic Process Automation and Data Analytics promises to revolutionize and transform business services in your SSC. However, the market is short of real case studies and practical implementation lessons on moving beyond theory to large scale practice.
In this session, you will hear from early adopters who have achieved significant efficiency improvement and cost reduction from RPA implementation and Data Analytics. They will share the journey through detailed case studies to lead you from the very beginning.
Key learning points:
ØHow to build a business case for RPA and data analytics
ØEvaluating whether you have the right infrastructure in place to adopt RPA and Data Analytics
ØUnderstanding which process is suitable for RPA and Data analytics, how to balance it?
ØUp-skilling your workforce for the transformation
ØClearing security challenges and hurdles
ØMachine Learning Implementation for Large-Scale RPA Adoption
2:30 PM Building Up A Professional, Inclusive And Sustainable Shared Service Team To Drive Business Value Up
-Highlighting the soft skill and team culture of SSC team for long-term development
-Transforming traditional financial SSC to be strategic partner by engaging different background talents
-Build up sufficient talent pool based on company strategy to drive business value up