25 - 26 October, 2017 |
Grand Kempinski Hotel Shanghai, Shanghai, China

Knowledge Centre

Exclusive Content

Benchmarking Analysis of Chinese Shared Service Centers

SSON's global data analytics centre (SSON Analytics) has reviewed internal & external data on Shared Service Centres in China to present this Benchmarking Analytics report. Go through this workbook to discover key metrics and KPIs for China's leading SSCs and... Read More

HOW TO IMPLEMENT ROBOTIC PROCESS AUTOMATION: Insights And Takeways From Two Case Studies

There is no doubt that RPA is a hot topic in the Shared Services industry today. Everyone’s talking about it but it is still in its early days of implementation. From a recent SSON survey nearly half of the respondents have not yet executed it. But is there really any benefit in waiting?We looked at two case studies (ANZ and Sime Darby) to get... Read More

Change or Die: Investing in Talent within the Shared Services Industry

In this article, we look at how best to tackle talent growth within shared services. How best to recruit new talent and engage the next generation. How to retain that talent along with the best ways to upskill current staff against a backdrop of a more digital and automated... Read More

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第六届共享服务与外包中国周峰会会议手册

下载峰会会议手册,了解更多关于今年10月25 -... Read More

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SSON Excellence Award China - Best Outsourcing Partnership

SSON's Shared Services & Outsourcing Excellence Awards is a globally recognized, annual industry awards ceremony, which honors and celebrates SSC and service delivery teams who have exceeded industry standards in their SS&O initiatives.Best Outsourcing Partnership - If your outsourcing relationship has brought lucrative results let us... Read More

SSON Excellence Award China - Best Shared Services Team

SSON's Shared Services & Outsourcing Excellence Awards is a globally recognized, annual industry awards ceremony, which honors and celebrates SSC and service delivery teams who have exceeded industry standards in their SS&O initiatives.Best Shared Services Team - Teamwork is the bedrock of Shared Services; tell us how your team is working... Read More

SSON Excellence Award China - Excellence in Culture Creation

SSON's Shared Services & Outsourcing Excellence Awards is a globally recognized, annual industry awards ceremony, which honors and celebrates SSC and service delivery teams who have exceeded industry standards in their SS&O initiatives.Excellence in Culture Creation - Have you changed from a single-minded ‘me’ culture to a world-class,... Read More

SSON Excellence Award China - Excellence in Transformation

SSON's Shared Services & Outsourcing Excellence Awards is a globally recognized, annual industry awards ceremony, which honors and celebrates SSC and service delivery teams who have exceeded industry standards in their SS&O initiatives.Excellence in Transformation - Whether captive, hybrid or BPO, if you’ve transformed your shared... Read More

SSON Excellence Award China - Excellence in Process Innovation

SSON's Shared Services & Outsourcing Excellence Awards is a globally recognized, annual industry awards ceremony, which honors and celebrates SSC and service delivery teams who have exceeded industry standards in their SS&O initiatives.Excellence in Process Innovation – This can take many forms: moving to a customer focused approach,... Read More

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共享服务与外包中国区杰出大奖 – 最佳共享服务团队奖

共享服务与外包全球网络杰出大奖是一项全球知名的年度行业内部的总结盛典。杰出大奖旨在表彰和宣传那些超越行业标准、在过去的一年中有着杰出表现的共享服务中心以及其团队。最佳共享服务团队奖 –... Read More

共享服务与外包中国区杰出大奖 – 杰出转型奖

共享服务与外包全球网络杰出大奖是一项全球知名的年度行业内部的总结盛典。杰出大奖旨在表彰和宣传那些超越行业标准、在过去的一年中有着杰出表现的共享服务中心以及其团队。杰出转型奖  -... Read More

共享服务与外包中国区杰出大奖 – 最佳外包合作奖

共享服务与外包全球网络杰出大奖是一项全球知名的年度行业内部的总结盛典。杰出大奖旨在表彰和宣传那些超越行业标准、在过去的一年中有着杰出表现的共享服务中心以及其团队。最佳外包合作奖... Read More

共享服务与外包中国区杰出大奖 – 杰出流程创新奖

共享服务与外包全球网络杰出大奖是一项全球知名的年度行业内部的总结盛典。杰出大奖旨在表彰和宣传那些超越行业标准、在过去的一年中有着杰出表现的共享服务中心以及其团队。杰出流程创新奖 –... Read More

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Presentations

Tax Transformation Impact on SSC

Download this presentation, learn the best practices in tax transformation from Zhang Yang, General Manager, Coca-Cola Bottling Investments Group (BIG) China, Business Shared Service... Read More

Getting and keeping stakeholder engagement and commitment

In this presentation, Antti Valtokari, Head of Shared Services from KONE Corporation will share the experience in getting and managing the relationships about different stakeholders in their shared services... Read More

电子发票下的财务共享于大数据应用经验 | Finance Shared Services and Big Data in E-invoicing

Vice President & CFO of Zhejiang Dahua Technology, Mr Wei Meizhong will shared their experience and challenges in adopting... Read More

Climbing Up The Value Chain Through Strategic Outsourcing

Outsourcing is an important part of shared services jounrey and most of companies are not able to simply aviod this topic. John Gregory, Global Business Services Lead of Kellogg show the best practices in strategic... Read More

Building New Career Paths: The Emergence Of The Global Business Services Professional

In this presentation, Ben Huang, Panalpina Global Business Services Center Head will share their best practices and innovative method in talent... Read More

Exclusive Content

5 Successful Use Cases on RPA Implementation

Robot Process Automation (RPA) is already making a huge impact on the way businesses configure their front, mid, back office operations and processes.Download the article below to understand what early adopters are doing to deliver more value through RPA... Read More

What Can GBS Do For Your Enterprise

The concept of Global Business Services has been around since the turn of the Millennium, and global brands like Proctor & Gamble, Unilever and Coca-Cola have already pioneered its development as the natural next step in their Shared Services journey. As many of today's advanced Shared Services models incorporate "Asia" as a strategic driver... Read More

2017 中国共享服务领域调研报告

为了深入了解共享服务模式在中国的实践应用、发展趋势以及未来挑战,帮助企业决策者把握财务转型带来的机遇,SSON的长期合作伙伴ACCA... Read More

Multi-Function

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The Ultimate Guide to Optimizing Your Shared Services Strategy

Whilst shared services is a well-established strategy to provide high quality, cost-effective business processes, evidence shows that poor performing organisations struggle to do better than the traditional “back office” model. Shared services must adopt continuous improvement and push for new ways to add value in order to reach their full... Read More

The Ultimate Guide to Implementing Data Analytics

If you are implementing data analytics for your shared services centre, look no further than this ultimate guide. Featuring the essential steps to beginning your implementation, advice on how to attract and retain data scientists and insights and insights into how data analytics is transforming the shared services sector. Download this free ebook... Read More

Enter the Dragon: The Rise of Chinese Shared Services Centres

Integrating proprietary data from SSON’s 100K global membership and publicly sourced data, Dart Institute (SSON’s Global Analytics Centre) has produced this Visual Analytics Workbook to review the facts and unveil the story behind the rise of Chinese... Read More

China Shared Services Location Comparison: Beijing, Dalian Tianjin

As China’s tier 1 cities have become crowded and expensive, alternative locations for shared services and outsourcing have emerged. Cost and location are critical to business success, so to shed light on the opportunities in North East China, this report takes an in-depth look at three hot locations Beijing, Dalian and... Read More

China's Shared Services Journey Overcoming Challenges During the First Three Years

To support China’s emerging shared service centres, Shared Services and Outsourcing Network has created this thought provoking ebook in collaboration with KPMG, compiling the best advice and case studies from our global network of shared services... Read More

HR

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Discussing the Future of Shared Services with the Head of HR GSSCs for Standard Chartered Bank

If there’s one thing that can be relied upon in the shared services sector, it’s change. So to discuss the key technology trends and their implications for the shared services sector, we speak with Robert Mostert, Head of HR GSSCs, Scope International - Standard Chartered... Read More

The HR Analytics Calculator

According to research by SSON, 56% of shared service centres in Southeast Asia ranked analytics as one of their top investment priorities for 2016, but for HR professionals looking at the road ahead, the range of decisions and change required can be daunting. That’s why we have invented the HR Analytics Calculator, a unique machine to advise... Read More

The Changing HR Climate in China How to Tackle Talent Shortage and Other Challenges

HR departments need to grow beyond their purely administrative functions and fulfill a more strategic role to help foster a work environment that will attract and retain the kind of employees their business needs. This report explores two of the most pressing issues currently developing in China that HR must transform to overcome as it lends... Read More

Finance

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Is Benchmarking Damaging Your Finance Transformation?

Setting the right KPIs are essential to the smooth running of a finance department, but could it be that your approach to benchmarking actually detriments your transformation strategy? Download this exclusive article to find out the right and wrong ways to compare your company’s performance against benchmarking... Read More

A Guide to Implementing the Latest Solutions for Finance Transformation: Robotic Process Automation and Data Analytics

Two of the most transformative technology solutions available for shared services today are data analytics and robotic process automation; but successfully implementing them is easier said than done. So in order to help Asia’s rapidly growing shared services industry, SSON has collated the very best articles that address the issue of technology... Read More