As China continues to rapidly transit to smart shared services, continuous improvement, customer experience, value-added services and high-end technology implementation remain on the top of the agenda of industry leaders and practitioners. In addition, the “One Belt One Road” & “Internet+” National Plan has provided China bountiful opportunities for technology implementation, international talents sourcing, government cooperation, and globalization. Coupled with rising cost and talent constraints, it has become imperative for shared services leaders to leverage on high-quality talent and innovative technology including machine learning, RPA, AI and data analytics.
The 7th Shared Services & Outsourcing China Week is back and will be held on 23-24th Oct. Save the date on your calendars and join us at the largest China SSO event bringing all the industry practitioners together in one single platform.
Download our brochure now.
The 6th Shared Services & Outsourcing Week China concluded to a great success. To round up the event, we have put together this Post Show Report, designed to provide you with a summary of the facts, themes, learning and highlights that came out of SS&O Week China 2017 as well as what you can look forward to at our 2018 event.
Every year, the Shared Services and Outsourcing Network (SSON) surveys the global marketplace for insights on trends, technologies and practices that drive performance. These insights are then analysed and collated into our annual industry report.
SSON’s annual industry report highlights the trends underpinning current shifts, identifies the ‘new, improved’ profile of the modern Shared Services team, and points to how SSOs are delivering more value by moving towards knowledge-based work. In this report, we deep-dived into how these trends are playing out in China. We hope it will guide you to improved decisions as you move your operations forward.
Download the report to discover:
- Recommendations for the journey to digitalisation
- A snapshot of today’s SSO operations in China
- The development of an appetite for Global Business Services
- Moving to knowledge-based services
Download the report now.