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VIEW FULL ATTENDEE LIST | 浏览完整参会嘉宾名单

VIEW FULL ATTENDEE LIST | 浏览完整参会嘉宾名单


Many of your SSO peers have already registered to attend and will be learning how to implement RPA in shared services centre and other value-adding topics. Below is a snapshot of just some of them. Request the full attendee list here.
目前,多位来自各大领军共享服务中心的资深同行大咖已经确认参加此次峰会,将交流探讨如何在共享服务中心实施机器人流程自动化,以及各阶段的共享服务中心面临的机遇与挑战。以下是部分参会企业名单,如需获取完整版名录,请点击这里。
State of the Shared Services and Outsourcing Industry - The China Report 2018

State of the Shared Services and Outsourcing Industry - The China Report 2018

Every year, the Shared Services and Outsourcing Network (SSON) surveys the global marketplace for insights on trends, technologies and practices that drive performance. These insights are then analysed and collated into our annual industry report. 

SSON’s annual industry report highlights the trends underpinning current shifts, identifies the ‘new, improved’ profile of the modern Shared Services team, and points to how SSOs are delivering more value by moving towards knowledge-based work. In this report, we deep-dived into how these trends are playing out in China. We hope it will guide you to improved decisions as you move your operations forward.

Download the report to discover:

  • Recommendations for the journey to digitalisation
  • A snapshot of today’s SSO operations in China
  • The development of an appetite for Global Business Services
  • Moving to knowledge-based services
共享服务和外包行业的现状 - 2018年中国市场报告

共享服务和外包行业的现状 - 2018年中国市场报告

下载行业报告,了解:

  • 数字化转型的干货分享
  • 中国共享服务中心运营情况概览
  • 全球商业服务(GBS)的发展蓝图解析
  • 知识型共享服务中心的转变路径

请在这里下载


Augmenting Your Human Workforce with a Robotic Workforce

Augmenting Your Human Workforce with a Robotic Workforce

In a digital world, how can being more human become the key to unlocking greater growth? As enterprises adopt intelligent automation across their operations, it is important that they clearly define and plan how the human element can and will differentiate services. For shared services an intelligent automation strategy absolutely must align with a longer-term staffing strategy for service delivery.

In this article you will discover how to 

  • Use RPA to get the best out of your people
  • Assess capability and deploy resources

Download now to help augment your workforce and become future-ready. 


如何利用机器人将您的人力资源价值最大化

如何利用机器人将您的人力资源价值最大化

在数字时代,人的作用其实更加凸显,如何实现“科技+人”的结合变成了商业增长的关键。随着企业在日常运营中采用越来越多的人工智能,如何定义以及计划你的人力资源将会为共享服务中心的差异化服务做出贡献。对于共享服务行业来讲,必须要将您的人工智能战略和长期的人力资源战略相结合。

这篇文章中您将会了解:

  • 使用RPA来升级您的员工队伍
  • 关于RPA的落地, 分析您的能力和资源
How to continuously improve your support services

How to continuously improve your support services

As enterprises focus on staying ahead of the game how can their support services re-evaluate their modus operandi? How can they continuously improve to deliver more relevant, timely, cost-effective and efficient services? In this article we examine various successful approaches taken across HR and Financial shared services. 

如何实现共享服务的持续改进

如何实现共享服务的持续改进

毋庸置疑,下一代共享服务中心专注于持续改进和流程优化,以保证自己的领先地位。高客户满意度、智能、准时、高效、低成本是所有共享人的追求。在这篇文章中,来自顶尖企业的行业专家,将会为您呈现关于HR 和Finance持续改进的具体案例和经验分享。

Benchmarking Analysis of Chinese Shared Service Centers

SSON's global data analytics centre (SSON Analytics) has reviewed internal & external data on Shared Service Centres in China to present this Benchmarking Analytics report. Go through this workbook to discover key metrics and KPIs for China's leading SSCs and more.

机器人流程自动化实施指南 -- 两大成功案例中的洞见与收获

机器人流程自动化实施指南 -- 两大成功案例中的洞见与收获

毫无疑问,机器人流程自动化是目前共享服务领域内最火热的议题之一,每个从业人员都在谈论它,但是大部分人却还是停留在计划实施的早期阶段。我们都听说过机器人流程自动化,知道这是确切存在并且可以对公司业务能力有极大提升的强大工具。可是同样的问题是,我们应该从哪里入手呢?

HOW TO IMPLEMENT ROBOTIC PROCESS AUTOMATION: Insights And Takeways From Two Case Studies

HOW TO IMPLEMENT ROBOTIC PROCESS AUTOMATION: Insights And Takeways From Two Case Studies

There is no doubt that RPA is a hot topic in the Shared Services industry today. Everyone’s talking about it but it is still in its early days of implementation. From a recent SSON survey nearly half of the respondents have not yet executed it. But is there really any benefit in waiting?

We looked at two case studies (ANZ and Sime Darby) to get an insight on how to get started on implementing RPA into your organization.

Change or Die: Investing in Talent within the Shared Services Industry

Change or Die: Investing in Talent within the Shared Services Industry

In this article, we look at how best to tackle talent growth within shared services. How best to recruit new talent and engage the next generation. How to retain that talent along with the best ways to upskill current staff against a backdrop of a more digital and automated future.