|Many of your SSO peers have already registered to attend and will be learning how to implement RPA in shared services centre and other value-adding topics. Below is a snapshot of just some of them. Request the full attendee list here.||目前，多位来自各大领军共享服务中心的资深同行大咖已经确认参加此次峰会，将交流探讨如何在共享服务中心实施机器人流程自动化，以及各阶段的共享服务中心面临的机遇与挑战。以下是部分参会企业名单，如需获取完整版名录，请点击这里。|
Every year, the Shared Services and Outsourcing Network (SSON) surveys the global marketplace for insights on trends, technologies and practices that drive performance. These insights are then analysed and collated into our annual industry report.
SSON’s annual industry report highlights the trends underpinning current shifts, identifies the ‘new, improved’ profile of the modern Shared Services team, and points to how SSOs are delivering more value by moving towards knowledge-based work. In this report, we deep-dived into how these trends are playing out in China. We hope it will guide you to improved decisions as you move your operations forward.
Download the report to discover:
- Recommendations for the journey to digitalisation
- A snapshot of today’s SSO operations in China
- The development of an appetite for Global Business Services
- Moving to knowledge-based services
In a digital world, how can being more human become the key to unlocking greater growth? As enterprises adopt intelligent automation across their operations, it is important that they clearly define and plan how the human element can and will differentiate services. For shared services an intelligent automation strategy absolutely must align with a longer-term staffing strategy for service delivery.
In this article you will discover how to
- Use RPA to get the best out of your people
- Assess capability and deploy resources
Download now to help augment your workforce and become future-ready.
- 关于RPA的落地, 分析您的能力和资源
As enterprises focus on staying ahead of the game how can their support services re-evaluate their modus operandi? How can they continuously improve to deliver more relevant, timely, cost-effective and efficient services? In this article we examine various successful approaches taken across HR and Financial shared services.
SSON's global data analytics centre (SSON Analytics) has reviewed internal & external data on Shared Service Centres in China to present this Benchmarking Analytics report. Go through this workbook to discover key metrics and KPIs for China's leading SSCs and more.
There is no doubt that RPA is a hot topic in the Shared Services industry today. Everyone’s talking about it but it is still in its early days of implementation. From a recent SSON survey nearly half of the respondents have not yet executed it. But is there really any benefit in waiting?
We looked at two case studies (ANZ and Sime Darby) to get an insight on how to get started on implementing RPA into your organization.
In this article, we look at how best to tackle talent growth within shared services. How best to recruit new talent and engage the next generation. How to retain that talent along with the best ways to upskill current staff against a backdrop of a more digital and automated future.