Exclusive Content

5 Successful Use Cases on RPA Implementation

5 Successful Use Cases on RPA Implementation

Robot Process Automation (RPA) is already making a huge impact on the way businesses configure their front, mid, back office operations and processes.

Download the article below to understand what early adopters are doing to deliver more value through RPA implementation. 

五大成功实施案例教您玩转机器人流程自动化

五大成功实施案例教您玩转机器人流程自动化

机器人流程自动化(RPA)已经对业务流程中的前端、中端以及后台支持等各方面的运营与流程产生了巨大的影响。

下载这篇文章,了解市场中率先使用机器人流程自动化的先驱者们是如何通过应用RPA帮助公司在业务处理中节省成本,并缩短端到端的交付时间。

What Can GBS Do For Your Enterprise

What Can GBS Do For Your Enterprise

The concept of Global Business Services has been around since the turn of the Millennium, and global brands like Proctor & Gamble, Unilever and Coca-Cola have already pioneered its development as the natural next step in their Shared Services journey. As many of today's advanced Shared Services models incorporate "Asia" as a strategic driver of value-add service delivery, it is important that regional practitioners and leaders educate themselves about GBS, no matter what their current model. This article identifies what differentiates GBS and offers suggestions on how and why you should be working towards it.

2017 中国共享服务领域调研报告

2017 中国共享服务领域调研报告

为了深入了解共享服务模式在中国的实践应用、发展趋势以及未来挑战,帮助企业决策者把握财务转型带来的机遇,SSON的长期合作伙伴ACCA 与中兴财务云、通用电气(GE)全球运营联合设计中国共享服务调研问卷,内容涉及共享服务中心的战略规划、运营管理、人员管理等各个方面,面向共享服务领域管理者、领先企业财务高级管理者及行业相关人士展开调研。

国旅: FSSC的应用价值 | CITS: the Value of FSSC

国旅: FSSC的应用价值 | CITS: the Value of FSSC

中国国旅CFO陈文龙在接受采访时表示,旅游行业的特点之一是面临激烈的市场竞争,经营模式灵活多变,跨界进入者众多,对财务管理提出了巨大的挑战——财务如何转型,并以此带动业务转型。中国国旅的共享建设成果,更有力的验证了财务共享服务对于服务型企业财务管理转型的重要推动和领头作用。

Mr. Chen Wenlong, the CFO of CITS, indicated that high competitive environment and variable business models are the main features of the tourism industry, which posed the great challenge to financial management. CITS proved that finance shared services played an important role in finance transformation.

如何实现共享服务的持续改进

如何实现共享服务的持续改进

毋庸置疑,下一代共享服务中心专注于持续改进和流程优化,以保证自己的领先地位。高客户满意度、智能、准时、高效、低成本是所有共享人的追求。在这篇文章中,来自顶尖企业的行业专家,将会为您呈现关于HR 和Finance持续改进的具体案例和经验分享。

Benchmarking Analysis of Chinese Shared Service Centers

SSON's global data analytics centre (SSON Analytics) has reviewed internal & external data on Shared Service Centres in China to present this Benchmarking Analytics report. Go through this workbook to discover key metrics and KPIs for China's leading SSCs and more.

HOW TO IMPLEMENT ROBOTIC PROCESS AUTOMATION: Insights And Takeways From Two Case Studies

HOW TO IMPLEMENT ROBOTIC PROCESS AUTOMATION: Insights And Takeways From Two Case Studies

There is no doubt that RPA is a hot topic in the Shared Services industry today. Everyone’s talking about it but it is still in its early days of implementation. From a recent SSON survey nearly half of the respondents have not yet executed it. But is there really any benefit in waiting?

We looked at two case studies (ANZ and Sime Darby) to get an insight on how to get started on implementing RPA into your organization.

Change or Die: Investing in Talent within the Shared Services Industry

Change or Die: Investing in Talent within the Shared Services Industry

In this article, we look at how best to tackle talent growth within shared services. How best to recruit new talent and engage the next generation. How to retain that talent along with the best ways to upskill current staff against a backdrop of a more digital and automated future.